Arizona Judicial Branch

Visioning and Strategic Planning Core Competency

 
Unit 1: Introduction to the Course and Top Ten Resources
Unit 2: Strategic Thinking
Unit 3: Court Purposes, Environment, and Processes
Unit 4: Fundamentals
Unit 5: Organizational Foundations
Unit 6: Change and Alignment

“Courts and only courts can definitely resolve society’s inevitable conflicts.” – NACM’s Core Competency Curriculum Guidelines

• Core Competency Curriculum Guidelines. Williamsburg, VA: National Association for Court Management, 2003  
  • http://nacmnet.org/CCCG/index.html
• Core Competency Curriculum Guidelines: Visioning and Strategic Planning
  • http://nacmnet.org/CCCG/strategic-planning.html
•  CourTools. National Center for State Courts, Research Division.
  • http://www.ncsconline.org/D_Research/CourTools/index.html
• CourTopics. National Center for State Courts, Knowledge and Information Services.     
  • http://www.ncsc.org/Web%20Document%20Library/IR_BrowseTopicsA-Z.aspx       
• Future Trends in State Courts. National Center for State Courts, Knowledge and Information Services.      
  • http://www.ncsconline.org/D_KIS/Trends/index.html
• Steelman, David C., John A. Goerdt, and James E. McMillan. Caseflow Management: The Heart of Court Management in the New Millennium. Williamsburg, VA: National Center for State Courts, 2004.                                        
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1498
• TCPS.  Trial Court Performance Standards and Measurement System.  National Center for State Courts, Research Division. 
  • http://www.ncsconline.org/D_Research/tcps/index.html
• Tobin, Robert W. An Overview of Court Administration in the United States.  Williamsburg, VA: National Center for State Courts, 1997.            
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=101
•  Tobin, Robert W.  Creating the Judicial Branch: The Unfinished Reform.  Williamsburg, VA: National Center for State Courts, 2004.                                    
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1249
• National Center for State Courts. 
  • http://www.ncsc.org/ 
  • The mission of NCSC is to improve the administration of justice through leadership and service to state courts, and courts around the world.  Through original research, consulting services, publications, and national educational programs, NCSC offers solutions that enhance court operations with the latest technology; collects and interprets the latest data on court operations nationwide; and provides information on proven "best practices" for improving court operations. To contact Knowledge and Information Services, please call 800-616-6164. To contact the Institute for Court Management, please call 800-616-6160.

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Unit 2 – Strategic Thinking

• Business Strategic Plan for State Courts.  Atlanta, GA: Georgia Judicial Branch, Council of State Court Judges, 2006. 
  • http://www.georgiacourts.org/councils/state/stratplan/Final%20_State_Court_Business_Strategic_Plan_v110..pdf
• Dator, James Allen and Sharon J. Rogers.  Alternative Futures for the State Courts of 2020.  Washington, D. C.: State Justice Institute, 1991.  (Available in the NCSC Library.)
   
• Delivering Justice: Strategic Plan of the District of Columbia Courts: 2008 -2012.  Washington, D.C.: Joint Committee of Judicial Administration, 2008.    
  • http://www.dccourts.gov/dccourts/docs/StrategicPlan2008-2012.pdf
• De Muniz, Paul J. Building Tomorrow’s Courts Today. Future Trends in State Courts 2009. Williamsburg, VA: National Center for State Courts, 2009.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1489
• Florida State Courts: Florida State Courts Strategic Planning. 
  • http://www.flcourts.org/gen_public/stratplan/index.shtml
• Focus on the Future.  Minnesota Judicial Council (2007). 
  • http://www.mncourts.gov/documents/0/Public/Court_Administration/Strategic_Plan_for_Minnesota_Courts.pdf
• Griller, Gordon. Advancing Alternative Dispute Resolution in the New Mexico Judiciary: Key Strategies to Save Time and Money. Denver, CO: National Center for State Courts, 2011.                                                                                             
  • http://ncsc.contentdm.oclc.org/cgi-bin/showfile.exe?CISOROOT=/adr&CISOPTR=45
• Hawaii Research Center for Future Studies.
  • http://www.futures.hawaii.edu/
• Hines, Andy and Peter Bishop (Eds.) Thinking about the Future: Guidelines for Strategic Foresight.  Washington, D.C.: Social Technologies, LLC, 2006.  (Available in the NCSC Library.)
   
• Justice in Focus: The Strategic Plan for California’s Judicial Branch 2006-2012.  Judicial Council of California. 
  • http://www.courts.ca.gov/documents/strategic_plan_2006-2012-full.pdf
• Kingdown, John W. Agendas, Alternatives, and Public Policies. Boston, MA: Longman, 2011. (Available in the NCSC Library.)
   
• Mohave County Courts Strategic Plan 2008 – 2012.  Judicial Branch of Arizona, 2008. 
  • http://www.mohavecourts.com/whatsnew/Strategic%20Plan%20Final%20June%2030%202008.pdf
• National Center for State Courts: Strategic Plan 2009 -2012.  Williamsburg, VA: National Center for State Courts, 2009.                             
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1067
• Oregon Judicial Department 2009 – 2013 Strategic Plan.  Portland, OR: Judicial Department, State of Oregon, 2009. 
  • http://courts.oregon.gov/OJD/docs/OSCA/OJDStrategicPlan032009.pdf
• Priorities and Strategies for Minnesota’s Judicial Branch: Focus on the Future FY 2007 – FY 2009.  St. Paul, MN: Minnesota Judicial Council, 2007.
  • http://www.mncourts.gov/documents/0/Public/Court_Administration/Strategic_Plan_for_Minnesota_Courts.pdf
• A Road Map for Fair and Impartial Courts: Justice at Stake Campaign 2011-2015 Strategic Plan. Washington, DC: Justice at Stake Campaign, 2011. (Available in the NCSC Library.)
   
• Scates, Darren S. Small is Beautiful: Developing an Enterprise IT Strategy in CAFCASS: Children and Family Courts Advisory and Support Service for England. Williamsburg, VA: National Center for State Courts, CTC presentation, 2009.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/famct&CISOPTR=284
• Strategic Plan.  Columbus, OH: Ohio Judicial Center, Strategic Planning Committee, 2009. 
  • http://www.ohiojudges.org/_cms/tools/act_Download.cfm?FileID=2646&/Strategic%20Plan%202009%20webversion.pdf
• Strategic Plan 2007 -2013.  San Mateo, CA: Superior of Court of California, County of San Mateo, 2007.                     
  • http://www.sanmateocourt.org/documents/general_info/strategicplan.pdf
• Strategic Plan for the Judicial Branch: Public Service and Trust Commission.  Hartford, CT: Connecticut Judicial Branch, 2008.
  • http://www.jud.ct.gov/Committees/pst/StrategicPlan.pdf
• Strategic Information Systems and Technology Plan 2006 – 2011.  North Carolina Administrative Office of the Courts, Fall 2006.
  • http://www.nccourts.org/Courts/CRS/Technology/Documents/StrategicPlan2006.pdf
• Strategic Plan for Fiscal Years 2006 – 2010.  Judicial Committee on Information Technology (JCIT).  Texas, 2004.                                                  
  • http://www.courts.state.tx.us/jcit/reports/JCITStrategicPlanFY2006-10.pdf
• Strategic Plan for Information Technology for Juvenile Courts. Georgia Courts Automation Commission, December 2005.                                    
  • http://www.gcacommission.org/stratplan/Final%20-%20GCAC%20Juvenile%20Court%20-%20IT%20Strategic%20Plan%20v1.0.pdf
• Superior Court of California, County of Sonoma: Strategic Planning and Litigant Assistance Initiative. Santa Rose, CA: Superior Court of California, 2011.
  • http://ncsc.contentdm.oclc.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1832
• Straub, Daniel. King County Superior Court Strategic Management Program: Final Report. Williamsburg, VA: National Center for State Courts, 2009. (Available in the NCSC Library)
• Superior Court, County of Solano: 2007 – 2010 Strategic Plan.  Solano County, CA: Superior Court, 2007.   
  • http://solano.courts.ca.gov/files/community_dwn.pdf  
• Sydow, Nora and Richard Van Duizend. Strategies for Effective Statewide Judicial Commissions on the Protection of Children. Williamsburg, VA: National Center for State Courts, 2011.
• Taking Bearings, Setting Course: The Long-Range Strategic Plan for the Florida Judicial Branch.  Tallahassee, FL: Judicial Management Council, 1998. 
  • http://www.flcourts.org/gen_public/stratplan/bin/long-rg.pdf
• Van Duizend, Richard. “Why Not Now? Strategic Planning by Courts in Challenging Financial Times.” Future Trends in State Courts 2009. Williamsburg, VA: National Center for State Courts, 2009.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1487
• Virginia’s Courts in the 21^st Century: To Benefit All, To Exclude None.  Richmond, VA: Supreme Court of Virginia, 2009. 
  • http://www.courts.state.va.us/courtadmin/aoc/judpln/reports/2009_strat_plan.pdf
• Western, Cynthia.  Strategic Planning for Court Consolidation.  Williamsburg, VA:       Institute for Court Management, 2002.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=488
• Wolf, Robert V. Reentry Courts: Looking Ahead a Conversation about Strategies for Offender Reintegration. New York, NY: Center for Court Innovation, 2011.
  • http://www.courtinnovation.org/sites/default/files/documents/Reentry_Courts.pdf

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Unit 3 – Court Purposes, Environment, and Processes

• Berman, Greg and Aubrey Fox. Lasting Change or Passing Fad?: Problem-Solving Justice in England and Wales. Policy Exchange, 2009
  • http://www.policyexchange.org.uk/images/publications/pdfs/PX_lasting_change_A5_WEB.pdf
• Brown, Karen J. Court Culture: Measuring and Analyzing the Impact of Judicial/Administrative Culture in the 16^th Judicial Circuit Court.  Williamsburg, VA: Institute for Court Management, 2006.   
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=470
• Burke, Hon. Kevin and Frank Broccolina.  “Another View of Local Legal Culture: More than Court Culture.” 20 Court Manager 4 (Winter 2005):29. (Available in the NCSC Library.)
   
• Buenger, Michael L. “Of Money and Judicial Independence: Can Inherent Powers Protect State Courts in Tough Fiscal Times?” The Kentucky Law Journal 92.4 (Summer 2004): 979.
   
• Conference of State Court Administrators. Position Paper on State Judicial Branch Budgets in Times of Fiscal Crisis. Arlington, Va.: National Center for State Courts, Government Relations Office, 2003.                                         
  • http://cosca.ncsc.dni.us/WhitePapers/BudgetWhitePaper.pdf
• Cicconetti, Michael A. et al. “Is Judicial Independence a Casualty in State and Local Budget Battles?” Court Review 41, no. 3/4 (Fall/Winter 2005): 10.
   
• Cameron, James Duke, Isaiah M. Zimmerman and Mary Susan Dowling.  The Chief Justice and the Court Administrator: The Evolving Relationship.  St. Paul, MN: West Publishers, 1987.                                                                      
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1121
• Carlson, Alan, and Martha Wade Steketee.  Public Access to Court Records: Implementing the CCJ/COSCA Guidelines: Final Project Report.  Williamsburg, VA: National Center for State Courts, 2005.                                  
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/accessfair&CISOPTR=196
• Caseflow Management Principles and Practices: How to Succeed in Justice.  Denver, CO: Institute for Court Management, National Center for State Courts, 1991. 
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=870
• Conference of Chief Justices: Resolution 14: In Support of Measuring Court Performance.  Adopted by CCJ/COSCA at the 57^th Annual Meeting on August 3, 2005.  
  • http://ccj.ncsc.dni.us/CourtAdminResolutions/resol14MeasuringCourtPerformance.html
• Conference of State Court Administrators: Position Paper on Promoting a Culture of Accountability and Transparency: Court System Performance Measures.  Williamsburg, VA: National Center for State Courts, 2008.              
  • http://cosca.ncsc.dni.us/WhitePapers/2008WhitePaper-PerformanceMeasurement-Final-Dec5-08.pdf  (See Conference of Chief Justices – Resolution 4: In Support of Promoting a Culture of Transparency and Accountability through Court System Performance Measures adopted in August 2009.)
• Constitutional Topic: Due Process.  United States Constitution Online. 
  • http://www.usconstitution.net/consttop_duep.html
• CourTools Report II: Continuing Accountability through Measurement: January 1, 2006 – December 31, 2006.  Lubbock County, TX:  Lubbock District Judicial Branch, 2007. 
  • http://jimbobdarnell.com/2006-annual-statistical-report.pdf
• Core Competency Curriculum Guidelines: Application and Uses.  Williamsburg, VA: National Association for Court Management, 2004. (Available in the NCSC Library.)
   
• Doerner, John. Michigan Court of Appeals: Assessment of Operations and Technology. Denver, CO: National Center for the State Courts, 2011.  
  • http://ncsc.contentdm.oclc.org/cgi-bin/showfile.exe?CISOROOT=/appellate&CISOPTR=992
• Dosal, Sue.  “Transition and Transformation: The Minnesota State Funding Project.” 22 Court Manager 1 (Spring 2007): 18.  (Available in the NCSC Library.)
   
• Douglas, John. Renton, Washington Municipal Court: Court Operations Study. Denver, CO: National Center for State Courts, 2011.                  
  • http://ncsc.contentdm.oclc.org/cgi-bin/showfile.exe?CISOROOT=/spcts&CISOPTR=225
• Friesen, Ernest. Caseflow Management in Context: The Purposes of Courts.  (video)  Denver, CO: National Center for State Courts.
   
• Gallas, Geoff.  “Local Legal Culture: More than Court Culture.” 20 Court Manager 4 (Winter 2005):23. (Available in the NCSC Library.)
   
• George, Ronald M. “Working on the Components of Judicial Independence.” Court Review 41, no. 4 (Fall/Winter 2005). (Available in the NCSC Library.)
   
• Hartley, Roger E. and James W. Douglas. “Budgeting for State Courts: The Perceptions of Key Officials Regarding the Determinants of Budget Success.” Justice System Journal 24, no. 3 (2003): 251.
   
• Hudzik, John K. “Judicial Independence, Funding the Courts, and Interbranch Relations.” Judges’ Journal 43, no.3 (Summer 2004): 1.
   
• Keilitz, Ingo.  “Top Ten Reasons for Performance Measurement: September 26, 2005.”  Made2Measure.                                                          
  • http://made2measure.blogspot.com/2005/09/top-10-reasons-for-performance.html
• Keilitz, Ingo.  “Ten Reasons Not to Measure Court Performance.”  Made2Measure. 
  • http://made2measure.blogspot.com/2008/11/ten-reasons-not-to-measure-court.html
• Miller, JoAnn L. and Hon. Donald Clay Johnson. Problem Solving Courts: New Approaches to Criminal Justice. Lanham, MD : Rowman & Littlefield Publishers, Inc., 2009.
   
• Nadeau, Justice Joseph P.  “Ensuring Adequate Long-Term Funding for Courts: Recommendations from the ABA Commission on State Court Funding.” Judges’ Journal 43, no. 3 (Summer 2004): 15.
   
• Ortega, Claudia.  “The Long Journey to State Funding.”  California Courts Review (Winter 2009): p. 6.
   
• Ostrom, Brian J. et al.  “Court Cultures and their Consequences.”  20 Court Manager 1 (2005):14.                                                                            
  • http://contentdm.ncsconline.org/cgibin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=986
• Ostrom, Brian J., Roger Hanson, and Matthew Kleiman.  “Examining Court Culture.”  11Caseload Highlights 2 (May 2005).                               
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=664
• Ostrom, Brian J. et al.  The Mosaic of Institutional Culture and Performance: Trial Courts as Organizations.  Williamsburg, VA: National Center for State Courts and National Institute of Justice, 2005.      
  • https://www.ncjrs.gov/App/Publications/abstract.aspx?ID=233553
• Ostrom, Brian J., et al.  Trial Courts as Organizations.  Philadelphia, PA: Temple University Press, 2007.  (Available in the NCSC Library.)
   
• Pun, K. F. and White, Anthony Sydney.  “A Performance Measurement Paradigm for Integrating Strategy Formulation: A Review of Systems and Frameworks.”  7 International Journal of Management Reviews 1 (2005): 49. 
   
• The Role of Courts in Government.  FindLaw.                   
  • http://public.findlaw.com/library/legal-system/court-role.html
• Steelman, David C. and Anne E. Skove.  Creation of State Court Administrative Offices and Selection of State Court Administrators.  Williamsburg, VA: National Center for State Courts, 2007.                                                            
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=734
• Stumpf, Felix F.  Inherent Powers of the Courts: Sword and Shield of the Judiciary.  Reno, NV: The National Judicial College, 2008.  (Available in the NCSC Library.)
   
• Van Duizend, Richard.  “The American Court System: Long Traditions, New Directions.”  8 Issues of Democracy 1(May 2003): 6. 
  • http://www.4uth.gov.ua/usa/english/politics/ijde0503/vanduize.htm
• Yankelovich, Skelly and White, Inc.  Survey of Judges on the Role of Courts in American Society.  Washington, D.C.: United States Department of Justice, Office for Improvements in the Administration of Justice, 1979.  
  • http://www.icpsr.umich.edu/cocoon/ICPSR/STUDY/07824.xml

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Unit 4 – Fundamentals

• 2009 – 2015 Long-Range Strategic Plan for the Florida Judicial Branch.  Tallahassee, FL: The Florida Supreme Court Task Force on Judicial Branch Planning, 2009.             
  • http://www.flcourts.org/gen_public/stratplan/bin/2009-2015%20LongRangePlan%20Files/2009-2015%20Long-Range%20Plan%20for%20the%20Florida%20Judicial%20Branch-Word.pdf
• Aikman, Alexander B.  The Art and Practice of Court Administration.  Boca Raton: FL: Taylor & Francis Group, 2007.  (Available in the NCSC Library.)
   
• Boone, Donna L. and Daniel J. Becker.  “The Georgia Statewide Technical Assistance Experience: A Strategic Planning Process that Works with Large Groups and Complex Issues.”  5 NCSC Statewide Technical Assistance Bulletin (2007): 1.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/spcts&CISOPTR=158
• Branchwide Strategic Planning for California’s Judicial Branch: An Overview.  San Francisco, CA: Administrative Office of the Courts, 2009. 
  • http://www.courts.ca.gov/documents/strategic_plan_2006-2012-full.pdf
• Bryk, Anthony.  Stakeholder-Based Evaluation.  San Francisco, CA: Jossey-Bass, 1983.  (Available in the NCSC Library.)
   
• Butts, Jeffrey A. Resolution, Reinvestment, and Realignment: Three Strategies for Changing Juvenile Justice. New York, NY: John Jay College of Criminal Justice, 2011.
  • http://johnjayresearch.org/wp-content/uploads/2011/09/rec20111.pdf
• Coolsen, James Peter.  “From the Benches and Trenches: Case Management Innovation in a Large, Urban Trial Court: The Critical Importance of Legal Stakeholder Attitudes.” 30 Justice System Journal 1 (2008): 70.                                                          
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1479
• A Court System of the Future: The Promise of Court Restructuring in New York State. The Special Commission on the Future of the New York State Courts.
  • http://nycourts.gov/reports/courtsys-4future_2007.pdf
• Courtroom Technology Strategic Training Planning.  Lincoln, NE: U.S. District Court of Nebraska, 2008.                                                      
  • http://www.ned.uscourts.gov/internetDocs/stratplan/CourtroomTechnologyTrainingPlan.pdf
• De Muniz, Hon. Paul J.  “Building Tomorrow’s Courts Today.”  Future Trends in State Courts 2009.  Williamsburg, VA: National Center for State Courts, 2009. 
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1489
• Engaging Stakeholders in Your Project.  New York: Center for Court Innovation. 
  • http://courtinnovation.org/_uploads/documents/Engaging_Stakeholders_in_Your_Project%5B1%5D.pdf
• Ericksen, Charles (Moderator).  “Court Futures Dialogue.”  Future Trends in State Courts 2007.  Williamsburg, VA: National Center for State Courts, 2007. 
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=974
• Fautsko, Timothy F.  Orleans Parish Juvenile Court: Report of Strategic Planning and Customer Service Development Training in Preparation of IJJIS Development and Implementations: Final Report.  Williamsburg, VA: National Center for State Courts, 1999.                                                                                   
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/famct&CISOPTR=16
• Frost, Jacque, Cheryl Lucas, and JennieMarie Blankert.  Strategies and Tools Used to Collect and Report Strategic Plan Data.  West Lafayette, IN: Purdue University, 2004. 
  • http://www.eric.ed.gov/PDFS/ED491018.pdf
• “IT Governance and Business Outcomes – A Shared Responsibility between IT and Business Leadership.”  National Association of State Chief Information Officers, 2008. 
  • http://www.nascio.org/publications/documents/NASCIO-ITGovernanceBusinessOutcomes.pdf
• March, Terri A.  Planning for the Future: The Link between Caseload Growth and Rapid Population Increases.  Williamsburg, VA:  Institute for Court Management, 2009.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1449
• Martin, John and Brenda Wagenkrecht-Ivy.  Courts 2010: Critical Trends Shaping the Courts: In the Next Decade. 
  • http://www.ncsconline.org/WC/Publications/ICM_CtFutu2010CourtsPub.pdf
•  North Carolina Administrative Office of the Courts: Strategic Plan Refresh: Business Needs Report.  Seattle, WA: MTG Management Consultants, 2006.
  • http://www.nccourts.org/Courts/CRS/Technology/Documents/businessneedsreportv2.pdf
• Norris-Tirrell, Dorothy. Strategic Collaboration in Public and Nonprofit Administration: A Practice-Based Approach to Solving Shared Problems. Boca Raton, FL: CRC Press, 2010.
• Pankey, Kenneth and Anne Skove.  Charting a Course to Strategic Thought and Action: Developing Strategic Planning Capacities in State Courts.  Williamsburg, VA: National Center for State Courts, 2003. 
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=981
• Priorities and Strategies for Minnesota Judicial Branch: Focus on the Future 2007-2009.  Minnesota Judicial Branch, 2007. 
  • http://www.mncourts.gov/documents/0/Public/Court_Administration/Strategic_Plan_for_Minnesota_Courts.pdf
• Strategic Plan for Information Technology for Juvenile Courts.  Atlanta, GA: Georgia Courts Automation Commission, 2005.              
  • http://www.gcacommission.org/stratplan/Final%20-%20GCAC%20Juvenile%20Court%20-%20IT%20Strategic%20Plan%20v1.0.pdf
• Webster, Lawrence P.  “Court IT Strategic Planning.”  Future Trends in State Courts 2008.  Williamsburg, VA: National Center for State Courts, 2008.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/tech&CISOPTR=568
• Webster, Lawrence and John Matthias.  South Dakota Unified Judicial System Information Technology Strategic Plan. Denver, CO: National Center for State Courts, October 2007.                                                                  
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/tech&CISOPTR=346
• Wolf, Robert V.   Defining the Problem: Using Data to Plan a Community Justice Project.  New York: Center for Court Innovation, 1999. 
  • http://www.courtinnovation.org/_uploads/documents/Defining%20the%20Problem.pdf
• Van Duizend, Richard and Kathy Mays Coleman.  “Why Not Now? Strategic Planning by Courts in Challenging Financial Times.”  Future Trends in State Courts 2009.  Williamsburg, VA: National Center for State Courts, 2009.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1487

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Unit 5 – Organizational Foundations

• Buckingham, Marcus and Curt Coffman.  First, Break All the Rules: What the World’s Greatest Managers Do Differently.  New York: Simon and Schuster, 1999. (Available in the NCSC Library.)
   
• Burger, Chief Justice Warren.  “Court Administrators- Where Would We Find Them?” 53 Judicature 108, 1969.
   
• The Court Administrator: A Manual.  Williamsburg, VA: National Association for Court Management, 1992.  (Available in the NCSC Library.)
   
• Core Competency Curriculum Guidelines: What Court Leaders Need to Know and Be Able to Do.  Williamsburg, VA: National Association for Court Management, 2004.  (Available in the NCSC Library.)
   
• Dator, Jim.  “The Dancing Judicial Zen Masters: How Many Judges Does It Take to See the Future?”  46 Technological Forecasting and Social Change 1 (May 1994).
  • http://www.futures.hawaii.edu/publications/courts/DancingJudZenMasters1994.pdf
• Doan, Rachel N. and Robert A. Shapiro.  State Court Administrators: Qualifications and Responsibilities.  Chicago, IL: American Judicature Society, 1976.  (Available in the NCSC Library.)
   
• Hays, Steven W. and Cole Blease Graham, Jr. (Eds.) Handbook of Court Administration and Management.  New York: Marcel Dekker, Inc., 1993.   (Available in the NCSC Library.)
   
• Hiemstra, Glen.  Turning the Future into Revenue: What Businesses and Individuals Need to Know to Shape their Futures.  Hoboken, N.J.: Wiley & Sons, 2006.  (Available in the NCSC Library.)
   
• Markides, Constantinos.  All the Right Moves:  A Guide to Crafting Breakthrough Strategy.  Cambridge, MA: Harvard Business School Press, 2000. (Available in the NCSC Library.)
   
• Martin, John A., Brenda J. Wagenknecht-Ivey and Brian Lynch.  “Five Reasons Why Judicial Leaders Should be Involved with and Support Strategic Planning in Their Courts.” 40 The Judges’ Journal 2 (Spring 2001): 5 -8.
  • http://www.uow.edu.au/law/LIRC/CourtResources/PDF/Martin,%20John%20A.pdf
• Morgan, Jaci L. A Study of Attitudes of Court Personnel toward Long-Range Planning.  Williamsburg, VA: Institute for Court Management, 1994.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=553
• Natemeyer, Walter E. and Paul Hersey. Classics of Organizational Behavior. Long Grove, IL: Waveland Press, 2011. (Available in the NCSC Library.)
   
• Neifert, Joseph.  A Comprehensive Review of a Court Administrator Training Program.  Williamsburg, VA: Institute for Court Management, National Center for State Courts, 1998.  
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/hr&CISOPTR=67
• Planning and Policy Advisory Committee. Wisconsin Court System. 
  • http://www.wicourts.gov/courts/committees/ppac.htm
• Putting the Pieces Together: The Domestic Violence Strategic Plan.  Tallahassee, FL: Office of Court Improvement, Office of State Courts Administrator, 2008.
  • http://www.flcourts.org/gen_public/family/bin/StrapPlan.doc
• Report of the New Jersey Judiciary Strategic Planning Committee. 
  • http://www.judiciary.state.nj.us/atlantic/strategicplanvicinage(automatically).pdf
• Report of the New Mexico Reengineering Commission to the New Mexico Supreme Court. Santa Fe, NM: Supreme Court of New Mexico, Administrative Office of the Courts, 2011.
  • http://ncsc.contentdm.oclc.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1839
• The Role of State Court Leaders in Supporting Public Policy that Affects the Administration of Justice: for Chief Justices and State Court Administrators.  Philadelphia, PA: Pew Center and National Center for State Courts, 2008. (Available in NCSC Library.)
   
• Somerlot, Douglas K.  Final Report: SJI Visioning and Strategic Planning.  Washington, D.C.: Justice Management Institute, 2002. (Available in the NCSC Library.)
   
• Succession Planning: Workforce Analysis, Talent Management, and Leadership Development.  Williamsburg, VA: National Association for Court Management, 2008.  (Available in the NCSC Library.) 
   
• Van Duizend, Richard and Kathy Mays Coleman.  “Why Not Now? Strategic Planning by Courts in Challenging Financial Times.”  Future Trends in State Courts 2009.  Williamsburg, VA: National Center for State Courts, 2009.
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1487
• Wagenknecht-Ivey, Brenda J. and Kevin J. Bowling.  A Strategic Planning Process that has Yielded Significant Results: The Experience of Two Michigan Courts.  Ottawa County Probate Court, 20^th Circuit Court, 2007. 
  • http://www1.spa.american.edu/justice/documents/2198.pdf

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Unit 6 – Change and Alignment

• Berman, Greg.  Red Hook Diary.  New York: Center for Court Innovation, 2001. 
  • http://courtinnovation.org/_uploads/documents/Red%20Hook%20Diary.pdf
• Berman, Greg and Aubrey Fox. Trial and Error in Criminal Justice Reform: Learning from Failure. Washington, D.C.: Urban Institute Press, 2010.
• Berman, Greg and David Anderson.  Engaging the Community: A Guide for Community Justice Planners.  New York: Center for Court Innovation, 1997. 
  • http://www.courtinnovation.org/sites/default/files/Engaging%20the%20Community.pdf
• Casey, Pamela and William E. Hewitt.  Court Responses to Individuals in Need of Services: Promising Components of a Service Coordination Strategy for Court.  Williamsburg, VA: National Center for State Courts, 2001. 
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctcomm&CISOPTR=14
• Community Focused Court Planning.  County of Alameda, Superior Court of California. 
  • http://www.alameda.courts.ca.gov/Pages.aspx/Pages-aspx-Statement-of-Purpose-1-
• A Court System of the Future: The Promise of Court Restructuring in New York State.  New York: Special Commission on the Future of the New York State Courts, 2007.
  • http://nycourts.gov/reports/courtsys-4future_2007.pdf
• Durkin, Mary et al.  Process Evaluation of the Philadelphia Community Court: Draft Report.  Williamsburg, VA: National Center for State Courts, 2009.     
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/spcts&CISOPTR=199
• The Future of Vermont’s Justice System. Montpelier, VT: Commission on the Future of Vermont’s Justice System, 1999.                                       
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1464
• Hammond, Clarke.  Planning for the Future in the City of Austin Municipal Court: How the Use of Strategic Planning, Business Alignment, Performance Measurement and an Annual Report can Lead to Process Improvement and Improved Public Perception.  Williamsburg, VA: Institute for Court Management, 1999.                                         
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/spcts&CISOPTR=23
• Jankowski, Stephanie Snow.  Strategic Planning and Implementation for the Development of an Effective Judiciary Finance Division at the Vicinage Level.  Williamsburg, VA: Institute for Court Management, 1999.  
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/financial&CISOPTR=61
• Kassel, David S. Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government. Boca Raton, FL: CRC Press, 2010.
   
• Lahey, Pamela Ryder.  Evaluating the Impact of Strategic Planning on Organizational Effectiveness and Culture.  Williamsburg, VA: Institute for Court Management, 2001.         
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=494
• Martin, John A.  An Approach to Long Range Strategic Planning for the Courts.  Denver, CO: Center for Public Policy Studies, 1992.  (Available in the NCSC Library.)
   
• Matos, Agustina. Business Process Reengineering in the Civil Part Law Division. Williamsburg, VA: National Center for State Courts, 2011.
  • http://ncsc.contentdm.oclc.org/cgi-bin/showfile.exe?CISOROOT=/civil&CISOPTR=90
• Summary of State and Local Justice Initiatives: The Courts, the Bar and the Public Working Together to Improve the Justice System.  Chicago, IL: American Bar Association, 2001.  
  • http://www.abanet.org/justice/01summary/surveydownload.html
• Paik, Leslie.  Survey Communities: A Resource for Community Justice Planners.  Washington, D.C.: US Department of Justice, Office of Justice Programs, Bureau of Justice Assistance, 2003.   
  • https://www.ncjrs.gov/html/bja/197109/welcome.html
• Report of the Judicial Branch Innovation Commission. Concord, NH: New Hampshire Supreme Court, 2011.  
  • http://www.ncsc.org/Services-and-Experts/~/media/Files/PDF/Services%20and%20Experts/Court%20reengineering/New%20Hampshire%20Final%20Report.ashx
• Rottman, David.  “Trends and Issues in State Courts: Challenges and Achievements.” The Book of the States.  Lexington, KY: The Council of State Governments, 2004. 
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1424
• Rottman, David, et al.  Promoting Statewide Court and Community Collaboration Initiatives: Instructor’s Manual.  Williamsburg, VA:  National Center for State Courts, 2002.                                                                                                               
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctcomm&CISOPTR=23
• Steelman, David. Twelve Steps to Enhance the Efficiency of Court Operations in Lancaster County, Pennsylvania. Denver, CO: National Center for State Courts, 2011.
  • http://ncsc.contentdm.oclc.org/cgi-bin/showfile.exe?CISOROOT=/ctadmin&CISOPTR=1817  
• Using Focus Groups in Community-Focused Court Planning.  San Francisco, CA: California Judicial Council, 1998.                                        
  • http://contentdm.ncsconline.org/cgi-bin/showfile.exe?CISOROOT=/ctcomm&CISOPTR=109
• Wagenknecht-Ivey, Brenda J. et al.  Strategic Planning Mentoring Guidelines: Practical Tips for Court Leaders.  Denver, CO:  Center for Public Policy Studies, 2000. 
  • http://www.flcourts.org/gen_public/stratplan/bin/Mentoring%20Guidelines/Introduction.pdf

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