IT Support and Operations Supervisor
Email to Apply: firstname.lastname@example.org
TYPICAL HIRING SALARY RANGE:
$57,458 - $90,950 annualized, based on experience
FIRST REVIEW DATE:
January 8, 2016
If you have a passion for technology and a desire to serve the public by working in Arizona’s nationally-recognized appellate court system, this may be the ideal job for you.
The Arizona Court of Appeals (Division One) is seeking an IT Support and Operations Supervisor to provide professional Information Technology services as well as leadership, vision and management to a small IT Department responsible for assisting approximately 100 employees, including 16 judges.
The IT Support and Operations Supervisor functions as part of the court’s core management team (along with the chief judge, vice chief judge, clerk of the court, and chief staff attorney) and is responsible for the overall planning, organizing and executing all IT functions for the court, including IT operations to meet customer requirements as well as support and maintenance of existing infrastructure, applications and development of new technical solutions. This position is also responsible for the supervision and leadership of four employees.
Bachelor’s degree in computer sciences, business administration or related field and five years’ experience in technical operations management and/or an equivalent combination of training and experience. This position also requires broad knowledge of information technology processing systems, concepts, and methodologies, as well as a demonstrated aptitude for learning new technologies. Desired training and experience would include Microsoft Windows Environments, including Server 2012 (PC configuration, installation, maintenance, and support), Active Directory, Microsoft Exchange 2010, Hyper-V, Data Protection Manager, SCOM, MS-SQL, and Internet Information Server, Office 365 (including SharePoint), ADFS, Windows 8.1, Symantec Endpoint Management (Altiris), McAfee ePO, Citrix Xen App, Troubleshooting of TCP/IP, networks supporting Cisco switch, Cisco VOIP telephony, and Cisco Wireless.
In addition, this position requires sound judgment, initiative, detail orientation, strong customer service skills, and flexibility, along with system development and experience with complex project management.
SELECTION PROCESS: Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second round panel interviews. This is a Regular, Full-time, exempt level position. This position is open for internal and external recruitment.
The Arizona Court of Appeals is an EOE/ADA Reasonable Accommodation Employer.
The Court of Appeals offers an excellent benefits package with a choice of medical and dental plans and the flexibility to choose a plan that is best suited for your needs. Benefits also include a Deferred Compensation Plan, Flexible Spending Accounts, life-insurance, long-term and short-term disability insurance, as well as required participation in the Arizona State Retirement System (ASRS).
In addition, our generous leave benefits allows employees from 96-200 hours of vacation annually (based on length of service), 96 hours of sick leave annually, and 10 paid holidays. Additional benefits include free covered parking, discounted bus fares, and an Employee Assistance Program.