School and Instructor Certification Information

                          Defensive Driving School Fee Change Memo October 2021                



The Division has experienced multiple technical issues with the Salesforce renewal environment.  It has taken a considerable amount of staff effort and time to make the corrections behind the scenes.  Given that the end of the month is fast approaching, be assured that, provided a certificate holder has made a good faith effort to renew prior to the October 31st deadline, staff will hold their certification in active status as the remaining issues are worked through.   If attempts to renew have been made prior to the October 1st deadline, the additional $50 fee will be waived.  Unfortunately, given the volume of inquiries received, it has been challenging to maintain the level of responsiveness staff would like.  However, all inquiries will be researched and responded to.

Thank you for your patience and please contact the Division with any additional questions/concerns.


All current defensive driving instructor and school certifications will expire on November 1, 2021. The Certification and Licensing Division will begin receiving renewal applications on or after September 1, 2021, online through the Arizona Judicial Branch Certification & Licensing Portal at

The individual certificate holder/designated principal must register for portal access. If you have not already created an account in the portal, registration can be completed at any time by selecting “Login/Register” from the upper right side of the screen and “Don't have an account? Register Here” from the login screen. This will require an email address and social security number. If your email address has changed, please notify the Division BEFORE you attempt to register in the portal.

Once you have provided the registration information required and selected “Register,” you should then receive an email with a link that will prompt you to set a password for your account. Please note that system emails often land in the junk or spam folders. Once in the portal, access to information related to the account may be obtained by clicking the various tabs on the blue text menu across the middle of the main page.After the cycle opening date, the renewal application may be accessed by clicking the “licenses” tab from the main page menu and selecting “renew” from the “actions” dropdown menu to the far right of the instructor or school certification number information. Once an application is started, information concerning status can be viewed by selecting the “applications” tab from the blue text menu on the main page.If you exit the portal prior to completing an application and wish to go back to where you left off, log in to the portal, click the “applications” tab and select “resume” from the “actions” dropdown menu to the far right of the application record.

A link to the application instructions is provided below. Please review these instructions thoroughly prior to beginning the online application process in order to ensure all required information and documentation is prepared in advance of starting the online submission. Links to the referenced forms are also available below.

Online renewal applications submitted on or after October 1, 2021 will be assessed an additional $50.00 fee. Please also note, in the event that you have submitted a timely and complete application for renewal, your existing certification remains active until the administrative process for review of the renewal application has been completed.

Please direct any questions or comments to the Division at [email protected] or (602) 452-3378.

Instructor Renewal Instructions

Continuing Education Submission Form

DD Instructor A&R-Renewal

School Renewal Instructions

School Member Application

DD School A&R and DP Ackn-Renewal 

 IT Announcement 

When requesting user access for DDTS, please submit a User Access Request Form (UARF). You can access the UARF from the Defensive Driving Forms and Documents webpage, found here: .

If you have any questions or need assistance, please contact the Division at [email protected] .  

 School Certification Information and Applications

Visit the Arizona Judicial Branch Certification & Licensing Portal at

for defensive driving school application and information.

Defensive Driving School Application Instructions

School Member Application

DD School A&R and DP Ackn-Initial


Instructor Certification Information and Applications

*You must pass the examination before applying for instructor certification*

Study Guide

2021 Certification Examination Schedule

Defensive Driving Instructor Application Instructions

Police Instructor Waiver

DD Instructor A&R-Initial


School & Instructor Complaint Information

Visit the Arizona Judicial Branch Certification & Licensing Portal at

to file a complaint against an instructor or school.

Reference Documents

ADA Toolkit: Chapter 1, Statutes & Regulations 

Navigation Links
ACJA 7-201
ACJA 7-205
ACJA 1-401; Minimum Accounting Standards
Arizona Revised Statutes