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Court Training
Guides and Videos
 

FARE Overview Training Video


(~20 Minutes) This video provides an overview of the FARE Program and its benefits and services.
 

VIDEO

Online Case Payment
Video


(~12 Minutes) This video provides an overview of the Online Case Payment (OLCP) program.
 

VIDEO

FARE Compliance Assistance Program Video


(~10 Minutes) This video explains what FARE CAP is, program benefits and process, and FARE CAP in AJACS.
 

VIDEO

Offsite Cash Payments (OCP) Video


(~15 Minutes) This video covers an overview of the program; how offsite cash payment works; payment receipting and deposits; how to request marking materials; and answers questions.
 

VIDEO

FARE in AJACS
Video


(~40 Minutes) This video talks about the FARE Program, both Legacy and Enhanced FARE, walks through some AJACS procedures, discusses FARE financials, and finally, talks about FARE services.
 

VIDEO

Chargebacks in FARE
Video


(~18 Minutes) This video helps with understanding Chargebacks as it relates to the courts, processing a Chargeback effectively and efficiently, cleaning up Chargeback financials, and recommendations/resources.
 

VIDEO

Bankruptcy in FARE


(~15 Minutes) This video serves as a guide to ensure that Arizona courts are in compliance with the Federal Laws pertaining to bankruptcy. This training focuses on defining the Notice of Filing and Order of Discharge for both Ch 7 and Ch 13 and provides guidance on how to process both. The video discusses the FARE and DSO impacts on court cases. The video also provides available resources to assist with understanding the bankruptcy process.
 

VIDEO

FARE Guides


Quick reference FARE Guide for AJACS and ICIS Courts.
 

FARE GUIDE FOR AJACS COURTSFARE GUIDE FOR ICIS COURTS

DSO/TIP Refresher Video


(View the video using Internet Explorer or Edge) (~22 Minutes) This video provides an overview of the Debt Setoff (DSO) and Tax Interception (TIP) Programs. The information contained in this presentation is intended as a refresher course and does not replace or substitute the official DSO training. There is a Power Point you can follow along with and/or print out for future reference. This video is not COJET accredited.
 

VIDEO

Official DSO Training


An online video for the official DSO Program training is currently unavailable. However, Zoom training can be scheduled by contacting the AOC Support Center at (602) 452-3900 or emailing the Help Desk.
 

EMAIL HELP DESK