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Azcourts.gov

Arizona Judicial Branch

Consolidated Collections Unit

The Consolidated Collections Unit provides the tools for the enforcement of monetary court orders with the goals of increasing collections for the Arizona court system per Administrative Order 2009-29. The Unit is responsible for assisting courts statewide with the enforcement of court orders through the collection of monetary sanctions including fines, fees and restitution. Assistance is provided through two primary programs, Debt Setoff (DSO) and Fines/Fees and Restitution Enforcement (FARE).  

Please contact the AOC Support Center if you have any questions.

(602) 452-3900 in the Phoenix area
(855) 229-3900 outside of the Phoenix area
Help@courts.az.gov

 

The Debt Setoff Program (DSO) was established to hold offenders accountable for financial obligations owed, to assist in the enforcement of court orders, and to increase collections in the Arizona court system. A participant* provides the name, social security number (SSN) and the full amount of the debt owed to the DSO program and if a debt claim matches with a taxpayer's refund or lottery winning, an intercept will occur.

A taxpayer, whose refund/lottery winning has been intercepted, may call the DSO Interactive Voice Response (IVR) in the Phoenix Metropolitan area at (602) 452-3210 or toll free (877) 435-3829. The caller must enter their SSN and follow the prompts when instructed. It is also advised that the caller listen to the entire message in the event they have been entered into the program by more than one participant. The caller will receive information regarding which participant(s) they can contact and provided with the participant(s) phone number.

For more information about the DSO program, send your inquiry to TIP01@courts.az.gov *Participants are comprised of Adult and Juvenile Probation departments, divisions of County Attorney offices, and courts in the state of Arizona.

A.R.S. § 42-1122 allows the Arizona court system to participate in the Arizona Department of Revenue's DSO program. The DSO program enables participants to intercept Arizona state income tax refunds if an outstanding amount of $41 or more is owed. The cost to the participant in this program is $9 for an Arizona state income tax return interception.

A.R.S. § 5-575 established a debt setoff program by which Arizona Lottery winnings of $600 or more could be intercepted to collect delinquent debts of at least $100. Currently, there is no fee for an Arizona lottery interception.
 

The purpose of this section is to provide information only and is not intended to give legal advice or opinions

If someone has become a victim of identity theft, the Social Security Administration (SSA) has an Internet web page that will provide the victim with very important information on what to do if someone else is misusing their Social Security Number (SSN). The SSA also has publications available at http://www.ssa.gov/pubs/10064.html on identity theft and instructions on when and how to contact the SSA. The SSA suggests the victim contact the Federal Trade Commission (FTC) if someone is using their SSN.

  • (877) IDTHEFT ((877) 438-4338)
  • TTY (866) 653-4261

When a victim of identity theft contacts the FTC, they, the FTC will suggest the victim file a report with their local police department and get a copy of the report.  Another suggestion is for the victim to contact at least one of the following three national credit reporting organizations.

  • Equifax Report Fraud: (888) 766-0008; Order a Credit Report: (800) 685-1111; PO Box 740256, Atlanta, GA 30374
  • Experian Report Fraud: (888) 397-3742; Order a Credit Report: (888) EXPERIAN ((888) 397-3742); PO Box 1017, Allen, TX 75013-0949
  • TransUnion Report Fraud: (800) 680-7289; Order a credit report: (800) 916-8800; Fraud Victim Assistance Dept., PO Box 6790, Fullerton, CA 92834

The Fines/Fees and Restitution Enforcement (FARE) Program is a statewide initiative of the Arizona Judicial branch. The program was developed in 2003 to assist Arizona courts with the compliance of monetary court orders. Courts are given the ability to assign outstanding debt associated to civil traffic, criminal traffic and criminal violations. The program is a public/private partnership between the Administrative Office of the Courts (AOC), the Motor Vehicle Division, Arizona Department of Revenue and a private vendor.

Program Goals:

  • Compliance with and Respect for Court Orders and the Law. Provide courts with additional tools to enforce court orders.
  • Enhanced Customer Service. Provide citizens with easily accessible and additional information on what is expected for compliance, and the sanctions for failure to take the appropriate action.
  • Increased Revenues. Local and state revenues will be increased through improving collection of fines and penalties associated with citation processing.
  • Consistency and Uniformity in Case Processing. Make justice more equitable by more consistent enforcement of court orders statewide.
  • Efficiencies. Outsourcing select parts of the collections process will reduce routine, nonjudicial functions, allowing court staff to focus their time on customer service and case processing.

FARE Payment Website: www.azcourtpay.com
FARE Interactive Voice Response for Phone Payments: (866) 859-2527

The Online Citation Payment (OLCP) initiative is a joint effort between the AOC and a contracted vendor to provide online payment of court fines and fees for the Arizona courts that use the AJACS case management systems (CMS).

OLCP will provide a payment portal on the Internet where citizens can go to pay court fines and fees for cases before disposition (pre-dispo) and cases after disposition (post-dispo). The ability to pay court fines and fees on the Internet reduces visitors, lines and congestion and the court; reduces the time court staff spends processing mail; reduces the handling of cash and checks; and increases payments because of the convenience. OLCP is fully integrated with AJACS, meaning that payments made on the OLCP website and automatically receipted into the cases in AJACS CMS.