Arizona Judicial Branch


Unnecessary delay diminishes justice and increases the cost of litigation, but delay is not inevitable. Participants in this course will be able to reduce the size and age of their pending case inventory and streamline caseflow processes by adopting the fundamentals taught in this class.

Activities lead participants through the process of assessing the effectiveness of their court’s caseflow management system and learning how to develop a system that ensures timely and just disposition of all cases in collaboration with the stakeholders.  Participants also learn the fundamentals of caseflow management, strategies to create or enhance their court’s caseflow management program, and how to put in place an effective differentiated case management (DCM) plan.


  • To convey the fact that delay is not inevitable
  • To explore the essential elements of good case management and delay reduction.
  • To equip participants with techniques for improving caseflow within their jurisdiction(s). 
After completing this course, you should be able to:
  • Describe the purposes of courts.
  • Define caseflow management.
  • Analyze and assess the effectiveness of your court’s caseflow management system.
  • Understand the importance of the fundamentals of caseflow management.
  • Develop and implement strategies to enhance or create a caseflow management program.
  • Set goals and objectives for a caseflow system.
  • Devise strategy for early court intervention in case progress.
  • Design and implement the level of DCM appropriate to your Court.