Successful, effective courts use technology to support their goals and achieve their purpose. Successful, effective court leaders take responsibility for technology – as they do for any other critical business resource.
Court leaders must be savvy about technology – leveraging technical resources and opportunities in IT governance, project planning, project management, program management, standards adherence, and the business capabilities and outcomes associated with specific technologies.
The course is designed to help judges, administrators, and clerks of court better understand technology resources, enhance their project management skills, and integrate technology into their management strategies. Court technology professionals will find the course helpful in increasing their understanding of court functions and operations. ICM encourages state and local courts to send a judge, administrator, clerk, and IT specialist as a technology-team-building experience.
This course consists of three primary components – Technology Management, Project Management, and Court Technology. Within each of these components, participants will explore multiple technology issues and fundamentals. At the end of this program, you should be able to:
- Identify IT problems that are rooted in governance.
- Recognize that court leaders are responsible for providing vision and leadership for all court initiatives, including technology.
- Understand that the responsibility for major IT decisions belongs with court leaders, not with technical staff.
- Explain the principles contained in the NCSC Court IT Governance Model.
- Understand the key policy issues for public access, privacy and data quality, and disaster planning.
- Recognize key resources for policy planning.
- Facilitate the creation of appropriate IT policies.
Project Management Introduction
- Explain the definition of a project, project manager, and project management.
- List the basic components of project management.
- Explain the implications of the triple constraint.
Project Charter and Plan
- Understand the phases of a project.
- Understand technology life cycle considerations.
- Provide appropriate oversight of project charters and plans.
Project Management Oversight
- Understand the role of court leaders and managers in providing appropriate technology project oversight.
- Understand some best practices for providing technology project oversight.
Court Technology Applications
- Define what is meant by a Case Management System (CMS), Electronic Document Management System (EDMS), automated workflow, electronic filing, and information sharing.
- Identify key elements of effective CMS, EDMS, workflow, e-filing and information sharing.
- Explain the role of standards—in general and in the courts.
- Understand the need to design for changes in business requirements.
- Demonstrate an ability to prepare for implementation of e-filing.
- Understand some issues associated with the use of selected court technologies.
- Learn what other courts are doing with those technologies.
Court of the Future
- Understand some trends in the larger society that will affect courts in a significant way.
- Think about specific examples of how courts may change radically.