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Azcourts.gov

Arizona Judicial Branch

Operational Reviews

The Operational Review Web page has been developed to provide the Arizona county adult probation departments with information to help them prepare for and understand the operational review process.  The following contents provide a brief summary of the purpose, process and scope of the operational review.  The following three documents are used to guide the operational review process:

  1. Adult Probation Services Division Policies and Procedures for Conducting Operational Reviews -  is used by the Division’s Review Specialists when conducting department reviews.   The policies and procedures provide step-by-step instructions on the review process from beginning to end, including the planning process, methodologies and criteria for drafting the final report. 

  2. Compliance Checklist and Scoping Worksheet - is used by the Division’s Review Specialists for designing the review plan.   Each section in this form comes directly from Arizona Revised Statutes, Arizona Code of Judicial Administration, Administrative Orders, Funding Agreements, and other authority documents. Additionally, department’s local policies and procedures may be added to the checklist.  A determination is made through the scoping process as to which areas will be reviewed as there may be items that are not applicable to a department or will be excluded from the review as this information may be available elsewhere, i.e., current MAS audit on file.

  3. Self Assessment Questionnaire - is sent to departments for completion prior to their review and the information is used by the Review Specialists to develop a customized review plan for that particular department.  This form will be mailed and/or sent electronically from the APSD at least thirty days prior to the scheduled review and may be completed electronically or manually.  Upon completion, the form must be signed by the Chief Probation Officer and submitted to the Lead Review Specialist. 

For additional information or questions regarding the Operational Review process please contact the following individuals:

 

Christopher Jahnke
 Operational Review Specialist
Administrative Office of the Courts
1501 W. Washington, Suite 344
Phoenix, AZ 85007
Office: 602-452-3948
Fax: 602-452-3673
cjahnke@courts.az.gov

  

DeAnna Faltz
 Operational Review Specialist
Administrative Office of the Courts
1501 W. Washington, Suite 344
Phoenix, AZ 85007
Office: 602-452-3218
Fax: 602-452-3673
   dfaltz@courts.az.gov