Court executives need to be able to propose improvements to court administration that can enhance a court’s effectiveness, efficiency, fairness, and accessibility. But, how does a court executive determine what can be improved? How should the executive propose changes to the presiding judge and other court leaders? This course builds on the fundamentals contained in the Accountability and Court Performance CCM course to provide court executives with the skills to: evaluate data; be a knowledgeable consumer of research studies; diagnose court operations problems; and communicate the proposed solutions. This course gives court executives the tools they need to contribute to executive decision-making in the courts.