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Azcourts.gov

Arizona Judicial Branch

Parent Assistance Hotline

 

The Parent Assistance Hotline  (PAH) was created to provide information for parents and guardians of children involved in a juvenile dependency (child welfare) matter. PAH staff address a variety of topics with callers including:

  • The Arizona dependency court process.  
  • The roles of various participants involved in juvenile dependency cases. 
  • Community resources such as legal assistance and other supportive services.  


Please note that Hotline staff do NOT have access to case-specific information and CANNOT give legal advice.


Contact Information

PAH staff answer calls during regular business hours: Monday through Friday, 8am to 5pm. 

602-452-3580  Phoenix Area

800-732-8193  Toll Free

602-452-3545  TTY (Hearing Impaired)

If staff is unable to answer your call, please leave your confidential voice message and your call will be returned as soon as possible during business hours.  


Frequently Asked Questions

Hotline staff strive to provide accurate information, education, and referrals. Here are the answer to some Frequently Asked Questions


Statistical Information

PAH staff track calls which are subsequently categorized based on the nature of the information requested.  The following table illustrates the utilization of the PAH service, as well as the types of calls received by PAH staff.

        

October 2018 Statistics

Program Name Number of Calls
Parent Assistance Hotline 28 
Foster Care Review Board 0
Court Appointed Special Advocate 0
Dependent Children's Services Division 0
Confidential Intermediary Program 0
Domestic Relations 0
Other 31  
Total Calls: 59  

Referred To: Number of Calls
ADES - DCS 7
ADES - Other 1
Attorney 3
Behavioral Health Services 0
CASA Program 0
Confidential Intermediary Program 0
Court -Domestic Relations 0
Court - Juvenile 0
Court - Other 0
Foster Care Review Board 0
Ombudsman's Office
Other Services 11 
 N/A 34  
Total Calls: 59  

*Includes calls received from 10/01/2018 through 10/31/2018