Percipio Course Listing


The AOC Education Services Division partners with SkillSoft Percipio to provide online court staff training.

To Receive COJET Credit:
All Percipio programs are Education Services Division COJET accredited. Before requesting access to the Percipio library please speak with your supervisor to ensure these offerings are applicable to your job role. Upon completion of a course, you will receive a printable certificate. Submit that certificate to your local training coordinator to receive your COJET credit.

SkillSoft Percipio requires a login -
A limited number of licenses are available across the Arizona judicial branch, so please consider carefully how you will use the license.  To obtain a login, email [email protected] with:

  • Your Full name, 
  • Position in the court, 
  • Work address (including zip), 
  • Work Phone number, 
  • Work email, 
  • County of your court.


SkillSoft Percipio Az Courts Course Catalogue

  • Abbreviating, Capitalizing, and Using Numbers
  • Achieve Productivity in Your Personal Life
  • Acting with Diplomacy and Tact
  • Administrative Support
    • Developing Your Essential Skills
    • Interacting Effectively with Colleagues
    • Projecting a Positive Professional Image
    • Working in Partnership with Your Boss
  • Applicant Screening: The First Step in Hiring the Best
  • Avoid Procrastination by Getting Organized Instead
  • Become a Great Listener
  • Being a Responsible Corporate Digital Citizen
  • Bridging the Diversity Gap
  • Building the Foundation for an Effective Team
  • Building Your Presentation
  • Business Analysis Professional Effectiveness Competencies
  • Choosing the Right Interpersonal Communication Method to Make Your Point
  • Conducting an Effective Hiring Interview
  • Confronting Your Assumptions
  • Creating Well-constructed Sentences
  • Defining a Project Scope and Team
  • Defining Alternative Solutions to a Problem
  • Difficult People: Strategies to Keep Everyone Working Together
  • Driving Change with Coaching
  • Encouraging Team Communication and Collaboration
  • Ensuring Successful Presentation Delivery
  • Facilitating Sustainable Change
  • Facing Confrontation in Customer Service
  • Getting the Details Right: Spelling Basics
  • Handling Team Conflict
  • How Culture Impacts Communication
  • How to Manage Difficult Conversations
  • Investigating Arguments
  • IT Security for End Users
    • IT Security Fundamentals
    • Secure Corporate Communications and Networking
    • Using Corporate Devices Securely
  • Keeping Your Skillset Current in the Digital Economy
  • Leading Teams: Launching a Successful Team
  • Leading through Positive Influence
  • Leading Your Team through Change
  • Learning from Failure
  • Maintaining a Cohesive Multigenerational Workforce
  • Making Change Stick
  • Managing a Project to Minimize Risk and Maximize Quality
  • Managing Effective Business Meetings
  • Managing Motivation during Organizational Change
  • Managing Multigenerational Employees
  • Managing Pressure and Stress to Optimize Your Performance
  • Maximize Your Productivity by Managing Time and Tasks
  • Measuring and Sustaining a Coachee's Performance
  • Microsoft Edge
    • Customizing the Browser
    • Saving, Bookmarking & Sharing Websites
  • Motivating Your Employees
  • Moving Forward with Change Planning
  • New Project Manager Essentials
  • Overcoming Unconscious Bias in the Workplace
  • Overcoming Your Own Unconscious Biases
  • Planning an Effective Presentation
  • Positive Atmosphere: Establishing a Positive Work Environment
  • Project Initiation and Planning (PMBOK® Guide Sixth Edition)
  • Staying Balanced in a Shifting World
  • Take a Deep Breath and Manage Your Stress
  • Taking Effective and Professional Notes
  • Taking Stock of Your Work/Life Balance
  • The Art and Science of Communication
  • Thinking Strategically as a Manager
  • Time Management: Avoiding Time Stealers
  • Troublesome Words and Phrases: Common Usage Mistakes in Writing
  • Trust Building through Effective Communication
  • Understanding Unconscious Bias
  • Using Punctuation Marks
  • Using Strategic Thinking to Consider the Big Picture
  • Using the Parts of Speech
  • Workplace Harassment Prevention for Employees
  • Workplace Harassment Prevention for Managers
  • Your Role in Workplace Diversity

Microsoft Office 365

  • Getting to know the Office 365 web portal
  • Microsoft Word
    • Editing documents
    • Creating, Opening & Saving Documents
    • Formatting documents
    • Opening & Setting Up
    • Using Find & Replace Tools
    • Adding Data & Calculations
    • Configuring the Application
    • Creating Bulk Mailings
    • Creating Forms
    • Shaping Documents
    • Sharing & Collaborating on a Document
    • Structuring Documents
    • Using Table Tools
  • Excel
    • Basic Formulas
    • Creating & Saving Workbooks
    • Formatting Data
    • Formatting Data
    • Getting Started
    • Inserting & Manipulating Data
    • Sharing & Collaborating on a Document
    • Configuring Options & Settings
    • Creating Charts & Graphics
    • Custom & Conditional Formatting
    • Finding & Analyzing Information with Formulas
    • Finding & Grouping Data
    • Inserting PivotTables
    • Sorting & Filtering Data
    • Using Conditional Formulas
    • Working with Different Chart Styles
    • Working with Excel Tables
  • PowerPoint
    • Creating Presentations
    • Enhancing Presentation Designs
    • Formatting Presentations
    • Getting Started
    • Using Multimedia in Presentations
    • Preparing & Delivering Slideshows
  • Outlook
    • Calendar Tools
    • Contact Tools
    • Designing & Shaping Email
    • Formatting Email Text
    • Optimizing Workflows
    • Organizing Emails
    • Proofing Email
    • Sending & Receiving Email
    • Tagging, Sorting & Filtering Email
  • OneDrive
    • Organizing Files
    • Using the Storage Tools
  • SharePoint Online
    • Building Web Pages
    • Creating a Team Site
    • Illustrating Web Pages
    • Signing in & Setting Up
    • Working with Communication Sites
    • Working with Document Libraries
    • Working with SharePoint Apps